Refund Policy

Refund & Return Policy

At Dua Bedding, customer satisfaction is our priority.

• Returns are accepted within 7 days of delivery.
• Product must be unused, unwashed, and in original condition.
• Customized orders are non-refundable.
• If you receive a damaged or incorrect item, contact us within 48 hours of delivery.
• Refunds will be processed within 5-7 business days after the returned item is received and inspected.
• Customers are responsible for return shipping charges unless the mistake was from our side.

For return requests, contact us:
📞 WhatsApp: [02062086186]
📧 Email: [duabedding.website@gmail.com ]

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Shipping Policy

Shipping Policy

• We deliver all over Pakistan.
• Orders are processed within 1-2 business days.
• Delivery usually takes 3-7 business days depending on location.
• Delivery charges may vary based on city and order size.
• Customers will receive tracking details once the order is shipped.
• Delivery delays due to weather, holidays, or courier issues are beyond our control.